Root cause and remediation deck
Recall practical checks for turning root cause analysis into tested remediation.
Symptom What is a symptom? The observed failure: late approval, missing disclosure, improper payment, blocked report, or policy breach. Symptoms tell you where to start, not where to stop. Cause vs blame Which statement is a usable root cause? A person can be accountable and the system can still need correction. Training trap "Let us just retrain everyone and close it." The failure involved a workflow that allowed a blank required field. Your line "Training may support the fix, but the root cause is that the workflow accepts blanks. We need a control change and a sample test." Training feels…
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