Walk root cause to a control fix
Apply a root-cause sequence that leads to a matched corrective action and test.
After the finding A side payment was approved twice. Discipline is on the table, but the same approval path still exists. If the system condition stays, recurrence is a schedule issue. Root cause Five Whys -> Five Hows Use why to find the condition, then how to make the corrective action concrete. Blame Manager ignored policy The recommendation reduces recurrence risk instead of only naming fault. People accountability and system correction are different outputs; strong closeouts address both when needed. 01 Problem 02 Why 03 Fix Decision 1 The report currently says "side payment issue."
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