Choose the job before the tool
Classify a work task by uncertainty before deciding how to involve AI.
The move: classify the task before you touch the prompt box. Cynefin helps you avoid treating every AI task as if it has a clean answer. A clear task has a known rule: extract action items, reformat notes, compare a document against a checklist. A complicated task has answerable questions but needs expertise: review a contract risk, interpret a metric change, draft a technical recommendation. A complex task has unclear causality: why a launch missed, what customers really need, why a team is resisting a tool. A chaotic task has immediate risk: an outage, legal exposure, a security incident, or…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in