Coach a Stuck Teammate with GROW
Use GROW questions to coach a teammate from stuckness to a next action.
Mina is blocked by Finance and wants her manager to solve the path for her. GROW: Goal -> Reality -> Options -> Way Forward The common trap is rescue advice: calling Finance yourself. It may solve today's task but teaches Mina that stuckness moves upward. Goal Ask: "What outcome do you need by Friday?" Mina answers: "Approval for the customer credit so the renewal does not stall." Goal turns frustration into a target by moving the conversation from complaint to a concrete future state. Reality Ask: "What have you tried, and what evidence do you have?" Mina names two Slack…
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