Sort Trust Builders and Drainers

Sort each behavior into the trust lever it most directly affects. Credibility Reliability Intimacy Low Self-Orientation Says, "I do not know yet; here is what I am checking." Closes the small follow-up by the date promised. Keeps a sensitive career concern out of gossip channels. Asks what the other team needs before presenting their own ask. Explains the evidence behind a recommendation and names uncertainty. Shows up prepared for the recurring 1:1 every week. Responds calmly when someone shares a mistake early. Gives credit to the analyst who found the issue instead of taking the spotlight.

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