CONTINGENT-WORKFORCE-MANAGEMENT5 MIN READ
Give vendor feedback without making it personal
Use Situation-Behavior-Impact feedback to address contingent worker performance through the supplier.
A contractor missed two QA handoffs. The goal is to give the supplier evidence they can act on without diagnosing the worker's attitude.
Read the full lesson
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in