COURAGE-AT-WORK6 MIN READ
Dialogue: Mediate Two Colleagues
Use active listening and intent-impact separation to mediate a peer conflict.
Priya and Leo PL Team leads 1 Frame 2 Reflect 3 Agreement The room 20 sec Scenario Priya says Leo edited her client deck section after deadline. Leo says Priya left risky claims in a renewal deck. The client noticed the delay. Both impacts are real enough to matter. The mediator move 2 min Impact before agreement Frame -> Reflect -> Rule
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