MoSCoW request triage deck
Recall MoSCoW definitions and apply them to CRM release conversations.
Acronym MoSCoW What do the MoSCoW categories mean? Everything is a must This dashboard tweak is a must-have because leadership will notice it. The release already includes consent validation and routing repair. Your line Would we stop the release if the dashboard tweak were missing? If not, it is a Should or Could for this timeframe. Equating visibility with release viability. It applies the Must Have test without dismissing the request. Should vs Could How do you separate Should Have from Could Have? Use impact and workaround pain, not requester's enthusiasm. Won't Why is Won't Have This Time useful in…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in