Coach the hero who keeps "saving" every launch
Respond to hero behavior in a way that protects performance while changing the culture it teaches.
Sam S Senior launch lead Sam expects appreciation, not a culture conversation. If you mishandle this, Sam may feel punished for competence instead of coached toward leverage. 3 launch rescuesthis quarter 0 post-launch ritualchanges made Shift prestige upstream Coach the person without leaving the culture lesson untouched. A strong conversation honors the contribution, names the repeated pattern, and redirects status toward the behavior the team should copy. Praise the save, and you teach rescue. Praise the prevention, and you teach ownership. Open Start the frame Sam, I want to talk about the launch pattern we keep seeing. You have bailed…
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