Sort signals by uncertainty
Match curiosity moves to clear, complicated, complex, and chaotic work contexts.
Place each work signal in the Cynefin-style domain that fits the curiosity move. Clear: apply rule Complicated: analyze with expertise Complex: probe safely Chaotic: stabilize first A customer asks for a refund inside the documented 14-day policy. A database migration has three viable architectures and needs senior review. Activation varies by segment and nobody can predict which message will work. Production checkout is down and orders are failing right now. A required security field is blank and the SOP says reject the request. The legal risk depends on contract language and regional regulation. A new community feature is changing behavior…
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