CURIOSITY-AT-WORK4 MIN READ
Sort observations from interpretations
Distinguish observable facts from interpretations before asking a follow-up question.
Sort each statement before deciding what curiosity question to ask next. Observation Interpretation Legal has not replied to the contract comments sent Tuesday. Legal is dragging their feet on the deal. The customer asked the same setup question in three tickets. The customer did not read the instructions carefully. Two engineers spoke in the design review; four did not. The quiet engineers are not engaged in the project. The handoff note is missing owner, deadline, and customer impact. Sales keeps sending sloppy handoffs to CS.
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