Walk a customs hold without making it worse

Customs decision Customs has held a shipment and asked for more information about the goods. Each choice changes release speed, duty accuracy, and the audit trail. Decision walk Question, evidence, single story Respond by narrowing the issue before sending documents. Good hold response reduces uncertainty and preserves credibility. A release path with a defensible file Clarify Step 1 The broker forwards a vague hold message. What is the first move? Evidence Step 2 Customs questions the product description. What do you provide? Close Step 3

Sign up free — one personalized lesson every day, matched to your role and goals.

Already have an account? Sign in