Quality Incident Response Deck
Recall the key moves for defining, measuring, communicating, and controlling a quality incident.
Sequence What are the first two DMAIC moves in a data-quality incident? Define the affected metric/use, then Measure the scope before changing data. This prevents a rushed improvement step from hiding the cause. Containment Patch vs. quarantine: which is safer during diagnosis? Quarantine is usually safer when the defect is separable and the cause is not confirmed. Pressure line Just give me a number. We do not have time for all this diagnosis. Use when a stakeholder needs speed but the metric may mislead. Your line I can give you the safe slice now and the uncertain slice with a…
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