Use root-cause questioning to distinguish symptoms from system causes in promotion gaps.
The metric Women of color are promoted to senior manager at half the rate of peers with similar performance scores. A fast explanation will become a funded intervention unless someone slows the diagnosis. Root cause Ask why until the process appears Five Whys is not about literally stopping at five questions. It is about refusing to stop at the first symptom-friendly answer. Shortcut Assume confidence is the problem. The fix moves from personal remediation to system redesign. Do not ask people harmed by a system to become more resilient before you inspect the system. 01 Divergence 02 Evidence 03 Control…
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