Walk a software change through ADKAR
Diagnose a dental software rollout blocker using the ADKAR change model.
The workaround Insurance follow-ups are still being tracked on paper after the PMS rollout. Calling it resistance too early can send the manager to the wrong fix. ADKAR Diagnose the missing change outcome A change sticks only when people move through awareness, desire, knowledge, ability, and reinforcement. Shortcut Schedule more training for every problem The fix matches the blocker Do not prescribe training until you know the blocker; adoption fails for different reasons, and each ADKAR gap needs a different management move. 01 Why 02 How 03 Live Step 1 The front desk says paper is faster and safer.
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