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DENTAL-PRACTICE-MANAGEMENT4 MIN READ

SMART goals for recall and collections

Recall the SMART goal components and apply them to dental practice targets.

SMART What does SMART force you to decide? Think target, measure, realism, relevance, time. Goal structure Which is stronger: fill hygiene or book 16 overdue prophy visits by Friday? Vague versus SMART The SMART version can be managed during the week. Objection: We do not have time to make every goal this detailed. We do not have time to make every goal this detailed. A team member wants to keep the goal broad. Manager line The detail saves time later. If we cannot name the owner, list, number, and date, we do not know what work to do Monday. Agreeing…

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