Walk the no-show fix from aim to test
Use PDSA decisions to shape a no-show reduction experiment.
Friday clinic pressure You are looking at 19 percent no-shows for Friday isotretinoin follow-ups. The quick fix is a fee, but patient messages mention labs, rides, and school schedules. A no-show policy can change patient behavior, but it can also mask process friction the practice could remove. Model for Improvement Aim -> measure -> change -> PDSA test The method turns frustration into a small experiment. You define the result, pick measures, test one change, then adapt based on evidence. React Set a fee for every missed visit You learn what to keep, change, or drop. Small tests reduce the…
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