Map the biopsy follow-up before fixing it
Build a SIPOC map for a dermatology biopsy-result follow-up process.
Biopsy follow-up delays are being blamed on different roles because the process boundary is unclear. SIPOC: Suppliers, Inputs, Process, Outputs, Customers The common trap is jumping into detailed fixes before agreeing on the process boundary and downstream customer. Suppliers List who or what provides something the follow-up process needs: dermatologist, MA, pathology lab, EHR inbox, patient contact preference, and referral partners. Suppliers are not necessarily vendors. Internal roles supply information, decisions, and documentation. Inputs Name the required inputs: specimen identifier, pathology diagnosis, provider interpretation, recommended next step, urgency, patient contact method, and insurance or referral constraints. If an input is…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in