Five-act interview reference
Recall the purpose of each act in a Friday sprint interview.
WCPTO What are the five acts of a sprint interview? Participant says: 'Am I doing this wrong?' They are stuck during the task. Your line Not at all. This is exactly what we are here to learn. Please keep thinking out loud about what you expected. Explaining the correct action would contaminate the behavior. It restores safety while preserving evidence. Which opening is safer? The neutral opening protects the participant from feeling evaluated. What should context questions ask about? Recent real behavior, not hypothetical preferences. Ask 'Tell me about the last time...' before asking what they might do in the…
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