Walk the EHR change through ADKAR
Diagnose whether resistance to a workflow change is about awareness, desire, knowledge, ability, or reinforcement.
Adoption stall The vascular-access documentation field is required, but completion is at 54% after one week. Staff are saying it feels like extra clicking. A dialysis workflow change fails role by role before it fails as a metric. ADKAR Awareness -> Desire -> Knowledge -> Ability -> Reinforcement Use ADKAR to diagnose the missing adoption outcome before choosing the intervention. Memo One message for every barrier. Diagnose the barrier, then pick the support. Do not treat every missed field as resistance. Treat it as a clue about the missing adoption outcome. 01 Why 02 How 03 Stick Awareness and desire…
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