Stop missed labs with one accountable owner

The move: separate participation from ownership. A dialysis workflow can fail even when every person cares. The issue is often not motivation; it is role ambiguity. If the lab draw, redraw decision, patient call, physician notification, and documentation update all sit in the same vague bucket called "team responsibility," the work waits for someone to notice. Responsible This is the role doing the task. There may be several Responsible roles when a workflow has multiple steps, but each step should be clear. Accountable This is the one role answerable for the outcome. Accountable does not mean doing every task. It…

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