DOG-WALKING-BUSINESS5 MIN READ
Coach the missed photo update
Give a walker feedback about missed client updates using Situation, Behavior, Impact, and inquiry.
Ren R Dog walker S Situation B Behavior I Impact The moment 20 sec Good walker, missed proof Ren handled the dogs well but missed several photo notes, and clients are starting to ask if visits happened. The trust issue is real, but the feedback needs to stay behavioral. 3 missed photo notes 2 clients asked for proof
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