Commit to a weekly route PDCA

Weekly route improvement using Plan-Do-Check-Act A recurring dog walking route, handoff, or client-update problem is happening often enough to test a small process change. Plan: choose one route friction and one small change. Do: test it for two service days. Check: compare on-time starts, walker stress, client updates, and dog-specific notes. Act: standardize the change, revise it, or abandon it with the lesson captured. Check whether one route test ran, what metric changed, and what action was taken. A Thursday route that repeatedly starts the last dog late A building with elevator delays that causes rushed photo notes A key…

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