RATER field checklist
Recall and apply the RATER dimensions to dog walking service delivery.
The five signals RATER What does RATER stand for in service quality? Recall the five client trust signals. Proof vs. claim Which builds more trust after a walk? Clients trust specific evidence more than cheerful adjectives. Assurance What is one field behavior that creates assurance? Name the safety action you took. Example: "I used the quieter side gate because the lobby was crowded." Client worry Client asks whether the walk really happened because last week another provider skipped a visit. How do I know the walk actually happened? Your line Every visit includes a timestamped photo note, route summary, and…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in