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DOG-WALKING-BUSINESS5 MIN READ

Run 5 Whys after a missed medication note

Apply root cause analysis to a missed dog care instruction and convert the finding into a durable control.

Bailey's medication-related water check was missed because the instruction was hidden in general notes. Root Cause Analysis: define the problem, trace causes, identify process root, install corrective action The common trap is stopping at "the walker forgot." That may describe the final human action, but it does not explain why the system made forgetting easy. Why 1 Why was the water check missed? The walker did not see it during visit completion. Start with the event, not blame. The answer should be factual and testable. Why 2 Why did the walker not see it? The note was in the dog…

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