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ECOMMERCE-OPERATIONS5 MIN READ

Set WIP limits for catalog QA

Use Kanban WIP control to improve catalog QA flow before a product launch.

Catalog QA has 186 product pages for launch, 119 in QA, and only 23 approved. Kanban: define workflow, control WIP, actively manage aging items, and improve flow. The common trap is treating started pages as progress. In flow terms, too much started work is inventory that hides blockers. Define work item and workflow Work item: one product page ready for launch. Workflow: Intake, Content Ready, QA, Fixing, Approved, Scheduled. WIP limits only work when the team agrees what counts as started and finished. Measure capacity Two QA reviewers complete about 12 pages each per day, so QA capacity is roughly…

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