Recall four Kanban flow metrics and connect each to an ecommerce operations decision.
WIP What does WIP tell you on an ecommerce operations board? How many work items are started but not finished. High WIP often means too much intake, too much context switching, or blocked downstream flow. Throughput What does throughput tell you during a catalog launch? How many work items finish per unit of time. Use it to forecast how many pages, claims, or exceptions the team can actually complete. Age versus cycle time Which metric helps with today's stuck work? Age manages active risk; cycle time learns from completed work. Objection The board is already full, but every request is…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in