ELDERLY-CARE-MANAGEMENT4 MIN READ
GROW questions for coaching care staff
Use the GROW model to coach staff after a care-process gap.
GROW What are the four GROW coaching stages? Use it after the immediate safety issue is stable. Advice mode or coaching mode? Use coaching mode when the resident is safe and the goal is behavior change. They say: I was too busy; there was no way to do it. I was too busy; there was no way to do it. A staff member explains a missed documentation step. GROW line Reality first: show me the exact point where the step became impossible. Then we will find one option for tonight. Do not debate busyness in general. Locate the break point.…
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