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ELDERLY-CARE-MANAGEMENT5 MIN READ

Use OARS when a resident's no has a reason

Use open questions, reflections, and summaries to explore a resident's reluctance to eat.

Mr. Brown MB resident O Open R Reflect S Summarize Resident choice 12:25 p.m. Lunch refusal Mr. Brown has pushed away lunch for the third time this week. The team needs useful information without turning the meal into a power struggle. 3 missed lunches 1 possible pain clue

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