Sort care problems by the response they need
Match common care-management problems to the right improvement response.
Match each scenario to the response it needs most. Immediate escalation Root-cause analysis PDSA workflow test Staff coaching Resident suddenly more confused and weaker than baseline Two-person transfer attempted alone despite the care plan Same resident approaches the exit every evening after dinner Falls cluster around one corridor after activities Call-bell waits spike between dinner and evening meds Hydration chart is hard to complete during meal service One aide skipped the agreed repositioning documentation step A senior aide repeatedly interrupts residents during choices
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