Stop treating burnout and boredom as opposites
Classify a happiness problem by demands, resources, and the gap between them.
The move: Employee happiness rises when demands feel workable because resources are present, not simply when the calendar looks lighter. Demands are not always bad A difficult customer, a complex project, or a tight deadline can feel energizing when the person has skill, support, authority, and recovery. The same demand becomes corrosive when the resources are missing. Resources are job design fuel Resources include information, autonomy, tools, social support, feedback, staffing, and recovery time. They buffer strain and also create motivation because people can see a path through the work. The question is fit Do not ask only whether the…
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