Walk the Grievance Intake Path
Choose the next process step in a grievance intake based on immediacy, specificity, and informal-resolution fit.
Intake path Omar says his supervisor is making the job impossible but starts with conclusions, not examples. Your process choice affects speed, fairness, and trust. ACAS-style fair process Immediacy -> Specificity -> Process fit Do not decide formal versus informal from the emotional volume alone. Check immediate risk, define the issue, then choose the lightest process that is still fair. React Send Omar back to the manager. The process weight matches the actual risk. Move one threshold at a time. Each threshold changes what fairness requires next. Immediate risk Threshold 1 Omar says the supervisor blocked him from tomorrow's customer…
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