Match employee-relations conflict moments to a fitting conflict-handling mode.
Sort each ER situation into the conflict-handling mode that best fits the stakes, relationship, and time pressure. Compete Collaborate Compromise Avoid briefly Accommodate Stop a manager from berating an employee during a live shift handoff Redesign handoff norms between two critical roles after repeated friction Split limited training seats using transparent criteria when both teams have valid needs Pause a low-stakes Slack argument until both people can discuss it calmly tomorrow Let an employee choose the meeting room after a difficult intake because either room works Resolve a manager-employee trust rupture where both must keep working together Interrupt witness intimidation…
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