Turn fit-gap noise into a standardization decision
Use SIPOC-style boundary thinking to decide whether an ERP fit-gap item is a true gap or a process preference.
The moment The gap list is exploding because every local process difference is being recorded as a system gap. If the team does not separate true gaps from preferences, build scope will swallow testing and adoption capacity. SIPOC boundary lens A true gap fails an input, process, output, customer, or control need. SIPOC keeps the conversation grounded in the work the process must perform, not the habit people prefer. Weak path Users dislike standard flow, so log a gap. The decision becomes fit, gap, or defer with evidence. Standardization is credible when it still produces the required business output. 01…
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