Map the process before configuring the screen
Use process-map thinking to separate workflow design from ERP screen configuration.
The move: find the process decision hiding behind the configuration request. BPMN gives ERP teams a shared language for process flow. The core idea is simple: show what starts the work, what activities happen, where decisions split the route, who owns each lane, and what happens when the normal path breaks. Even a lightweight whiteboard version changes the conversation. Without a map, people argue from their current screen, department, or exception memory. Sales asks for a field because they remember the last disputed order. Finance asks for an approval because they remember an audit finding. Operations asks for an override…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in