Commit to one post-go-live PDCA loop
Commit to a small PDCA improvement cycle for one recurring ERP hypercare issue.
ERP hypercare PDCA commitment Run one small Plan-Do-Check-Act loop Plan: I will improve [recurring ERP issue] by testing [small change] with [team/process] for [timebox]. Do: I will run it by [date]. Check: I will compare [metric] before and after. Act: I will standardize, adjust, or stop based on evidence. Blocked AP invoices keep aging because supervisors do not review exception queues at a consistent time. Warehouse handheld scan failures repeat because devices are not charged and paired before shift start. Buyers keep creating emergency POs after receipt because plant managers still reward speed over process compliance. New users keep raising…
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