ESPORTS-MANAGEMENT5 MIN READ
Give the late player feedback without starting a fight
Use Situation-Behavior-Impact to deliver corrective feedback to a player after a sponsor commitment is missed.
Kai K Team captain S Situation B Behavior I Impact The conversation 20 sec Sponsor miss Kai was 22 minutes late to a sponsor shoot, and two planned shots were cut. The manager has to protect standards and the relationship without turning the player into the enemy. 22m late arrival 2 shots cut
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