Classify OEM battery requirements as expected musts, performance wants, or differentiating delighters.
Place each RFQ line into the Kano bucket that best fits how it affects OEM satisfaction. Must-have expected need Performance want Delighter Documented compliance with abuse, transport, and traceability requirements. Lower pack cost per kWh versus the incumbent supplier. Service diagnostic flag that cuts dealership triage time by 30 percent. Eight-year warranty model with agreed degradation assumptions. Fast-charge time reduced from 18 minutes to 12 minutes under the OEM cycle. A pack design that allows one technician to replace a module without removing the full pack. Stable PPAP and quality documentation for the awarded production process.
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