Run a quick FMEA on badge scanning
Use FMEA to identify failure modes, effects, causes, controls, and priority actions for a venue check-in process.
Badge scanning depends on Wi-Fi, device battery, correct guest categories, printer availability, and staff exception handling. FMEA: identify failure mode, effect, cause, current control, and priority action. Testing only the happy path makes the team confident in the app, not in the event process. Define the function Function: verify each arriving delegate and route them to the correct badge or exception lane. FMEA starts with what the process must accomplish, not with the tool. Name failure modes Scanner timeout; VIP category mismatch; badge printer jam; staff cannot find walk-in approval; device battery dies. Each failure mode should be concrete enough…
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