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EVERYDAY-NEGOTIATION5 MIN READ

Trade for support terms instead of begging for a discount

Use interest-based bargaining to identify a ZOPA beyond price when negotiating with a vendor.

The vendor says the price is fixed. Nina still has variables to trade. Which opening gives Nina the best shot at a workable ZOPA? If you cannot lower the price, I need to speak to your manager. Escalation may be useful later, but as a first move it narrows the conversation to authority and price. It does not test interests or package trades. Our budget is $28,000. Can you help us out? Plausible, but too soft. It names a constraint without offering a trade or anchoring a package the vendor can evaluate. We can sign this week at $28,000, or…

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