Run a 12-minute after-action review
Facilitate a short after-action review that compares intended and actual market outcomes and produces one next action.
The move: review the market while the evidence is still warm. A short AAR has four practical questions: What did we intend? What actually happened? Why was there a difference? What will we sustain or change next time? The order matters. If you start with complaints, the loudest frustration wins. If you start with the intended outcome, the team compares against a shared target. Intended Name the plan in observable terms: gate open by 6:45, vendors unloaded by 8:15, SNAP booth staffed by two people, music volume checked by 9:00. Actual Describe what happened without blame. Four trucks remained in…
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