Give It Now or Wait Thirty Minutes?
Balance immediacy with psychological safety when feedback has public status risk.
The presenter saw the eye-roll and started rushing. The review still needs the customer evidence. What should Jules do in the room? Call out Sam directly: "The eye-rolling is disrespectful. Stop it." It names a real issue, but it may create a public status contest and pull focus from the evidence. Save the personal SBI note for private follow-up. Say nothing now and send Sam detailed feedback after the meeting. Private feedback may be needed, but silence leaves the current presenter unprotected and the review data rushed. Reset the room: "Pause. We are reacting before the evidence is out. Maya…
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