Spot the Missing Impact
Complete an SBI note by adding impact that matters to the receiver and the work.
The manager says: "In standup you gave the update after the deadline question." What is missing from this feedback note? The situation: today's standup The situation exists. The note locates the moment in standup. The behavior: update came after deadline question The behavior exists. It is observable enough to replay. The impact on Ops and launch handoff Correct. The missing impact is that Ops could not confirm the launch handoff before the customer call. The manager's calm tone Tone helps delivery, but the structural gap is missing impact. Impact naming Moved from behavior-only feedback to a complete SBI note. Ask:…
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