DMAIC a Recurring Close Error
Apply DMAIC to convert a recurring close error into a controlled process improvement.
Prepaid expense has late reclasses every close, creating rework and review risk. DMAIC: Define the defect, Measure the baseline, Analyze the cause, Improve the process, Control the new standard. The common trap is jumping straight to a reminder email. Reminders fade because they do not change measurement, process, or control evidence. Define Problem statement: late AP coding changes create prepaid reclasses after Day 3 close review. A good definition names the defect, process, timing, and reporting impact. Measure Baseline: 17 reclasses per month, average $38K, 70% from software renewals, all after AP cutoff. Measurement prevents the team from designing around…
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