FIRE-SAFETY-BASICS5 MIN READ
Guide the Visitor Without Debate
Use calm directive language to move a visitor along the evacuation route and preserve accountability.
Mara M Vendor visitor 1 Move 2 Belongings 3 Account Alarm with visitor 60 sec Mara reaches for her laptop bag while the evacuation tone sounds. She does not know the route or the accountability process. Framework 2 min RACE with visitors Direct, calm, assigned Move the visitor, keep belongings secondary, and make sure their name reaches accountability.
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