Commit to one trainer coaching conversation
Commit to one specific trainer coaching conversation using SBI facts and GROW questions.
Hold one 15-minute coaching conversation with a trainer about a specific operating behavior. Use SBI to open with observable facts and GROW to help the trainer choose the improvement action. Opening SBI: In [specific situation], I observed [behavior], which caused [member/team/business impact]. GROW questions: Goal: What should good look like here? Reality: What is happening now and what makes it hard? Options: What are two ways you could improve this next week? Will: What will you do, by when, and how will we review it? Trainer: [name]. Behavior: [specific observable behavior]. Impact: [member, team, safety, or revenue consequence]. SBI opening:…
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