FOOD-BEVERAGE-MANUFACTURING5 MIN READ
Ask the fifth why without blaming the mechanic
Use 5 Whys to discuss a recurring equipment leak while keeping the conversation system-focused.
Ben B Maintenance tech 1 Problem 2 Mechanism 3 Countermeasure Recurring leak Monday startup Filler gasket The gasket leaked again after sanitation. Both teams believe they followed their part of the handoff. The wording of the first why decides whether the team searches for a mechanism or a culprit. Framework 1 min 5 Whys Ask why the condition existed, not why a person failed
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