The Recall First-Hour Card
Recall the first-hour actions that preserve product control, traceability, and communication readiness.
First move What is the first product-control action after a credible safety signal? Stop further movement of potentially affected product: block inventory, pause loading, and hold related lots until the scope decision is made. You can release product later if evidence clears it. You cannot easily recall product that kept moving while the team debated. Scope Broad panic versus defensible scope A defensible scope is the smallest product universe that the evidence can support right now. Objection Sales says: "Do not tell customers until we prove it. They will overreact." A credible signal may require customers to hold product. Your…
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