Run a pre-opening FMEA
Use FMEA thinking to prioritize pre-opening risks for a franchise unit.
A new franchise unit opens Friday with untested freezer alarm, incomplete manager close training, and verbal vendor delivery timing. FMEA: identify failure modes, effects, severity, occurrence, detection, and mitigation. A pre-opening checklist can create false confidence if it treats all unchecked items equally. FMEA asks which unchecked item can hurt guests, cash, compliance, or first impression most. Failure mode Freezer alarm does not trigger or notify the manager after hours. A failure mode is the way the process can fail, written specifically enough to test. Effect Food safety risk, inventory loss, delayed opening, and possible regulatory issue. Effects explain why…
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