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FUNERAL-HOME-MANAGEMENT5 MIN READ

Handle a Safety Challenge Without Shame

Respond constructively when a staff member raises a preparation-room safety concern.

Trey T Licensed embalmer 1 Receive 2 Clarify 3 Decide Safety escalation 20 sec The pressure Trey says the ventilation alarm may indicate a missing control. Monica sees the chapel calendar and the family arrival time. How Monica responds teaches the team whether speaking up is safe. families due within an hour ventilation alarm 0 room for shame

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